Frequently Asked Questions
Returns & Exchanges
What is your return policy?
We accept returns within 14 days of delivery on unworn, unwashed items with original tags. Some items like final sale or underwear are non-returnable.
How do I start a return or exchange?
Just head to our Returns Portal, enter your order number and email, and follow the steps. You’ll receive a prepaid return label if eligible.
When will I get my refund?
Once we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method.
Can I exchange an item for a different size?
Absolutely! If the size you need is available, we’ll process an exchange once your original item is received.
Ordering & Payment
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, Google Pay, Phonepe and Daxwear gift cards.
Can I apply a promo code or gift card at checkout?
Yes! You can enter your promo code or gift card in the designated field during checkout before payment.
Can I modify or cancel my order after placing it?
Orders are processed quickly, but if you contact us within 1 hour of purchase, we’ll do our best to accommodate changes or cancellations.
Do you offer pre-orders?
Yes, for select items. Pre-order details (estimated shipping date, charges, etc.) will be clearly noted on the product page.
Shipping & Delivery
Where do you ship?
We ship across India and export our products worldwide from India. Shipping charges and delivery time depend on the destination and order size.
How long does shipping take?
Delivery time depends on the destination and order size. Orders within India usually arrive within 3–7 business days. International shipments typically take 7–15 business days depending on the country and shipping method
How can I track my order?
Once your order is shipped, you will receive a tracking number via email or message. You can use this tracking number to monitor the delivery status of your shipment.
What if my package is lost or delayed?
If your package is delayed or lost in transit, please contact our support team with your order details. We will coordinate with the shipping carrier and resolve the issue as quickly as possible
Sizing & Fit
How do I know what size to order?
Each product page includes a detailed size guide and fit notes. We also include model sizing for reference.
Do your clothes run true to size?
Most of our pieces run true to size, but we recommend checking individual product descriptions for specific fit guidance.
What if I’m between sizes?
If you're between sizes, we suggest sizing up for a more relaxed fit or down for a snug fit — and always feel free to contact us for help!
Can I return or exchange if it doesn’t fit?
Yes! We want you to love the way it fits. You can return or exchange eligible items within 14 days of delivery.
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